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WelExterior view of the Buildingcome to Oakengates Medical Practice, where your care matters 

 

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Patient Notice!

IMPORTANT ANNOUNCEMENT OF REDUCED SERVICE AT HIGHFIELD SURGERY

Along with other practices in the country we have been struggling to recruit sufficient GP’s to meet our patients needs.   

In order to maintain a high standard of medical care we have had to make some difficult decisions over recent months.  With the support of our local CCG and NHS Area Team we are hereby giving notice of a reduction in surgery provision at Highfield Clinic our Hadley Branch site, for approximately six months, from the 1st September 2014.

During this period the Hadley site will only offer GP clinics on:

Monday, Thursday and Friday

And will be

Closed on a Tuesday and Wednesday

(We regret there will be no prescription collections on these closure days)

We understand the situation is not ideal however in light of our current reduced clinical workforce,  we have no other choice but to reduce the service at Hadley to ensure the practice’s high standard of medical care is not compromised.

We will be keeping the current situation under regular review whilst addressing our GP recruitment shortfall.

We thank you for your co-operation during this time.

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 imagesAre you entitled to a free flu jab? Click here to see if you are at risk of flu.

Please contact reception to book your appointment.

For further information on flu and how it affects you click here.

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Nurse Practitioner Services

The practice now has two nurse practitioners who can see you for acute minor illness and injuries,

Click on link below for details of what services our nurse practitioners provide.

Contraception

If you require the contraceptive pill please make an appointment with a nurse practitioner who can prescribe the contraceptive pill and the morning after pill.                  _______________________________________________________________________

patient accessStatement of Intent

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online and order repeat prescriptions.

Oakengates Medical Practice plans to expand this service and offer patients the facility to view online, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from      March 2015, subject to the availability of NHS GP systems and software.

For further information on how to register for Patient Access (Previously Emis Access) please click on the Patient Access icon and click register or contact the surgery and we will send out a registration form in the post.

To view the full Practice Statement of Intent, regarding all IT/electronic patient records please click here

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Appointments

If you are a registered patient you can book a 10 minute appointment to see a doctor or nurse by calling 01952 620 077.  The practice appointment times are:

Monday 08:30 – 11:10 hrs.  14:00 – 17:20 hrs.
Tuesday 08:30 – 11:10 hrs.  14:00 – 17:20 hrs.
Wednesday 08:30 – 11:10 hrs.  14:00 – 17:20 hrs.
Thursday 08:30 – 11:10 hrs.  14:00 – 17:20 hrs.
Friday 08:30 – 11:10 hrs.  14:00 – 17:20 hrs.

Click here for dates when the surgery is closed.

There is also a branch surgery at Highfield Clinic, Waterloo Road, Hadley Hollow, Telford, TF1 5NX which may be more convenient for you to attend.

Click here for the days the doctors hold their clinics at Hadley

Please note the practice DOES NOT OPERATE A ‘DROP IN’ CLINIC

If you are unable to book a routine appointment and have a Medical Emergency for the same day, between 8.30am and 6pm, you will be offered either a telephone or face to face appointment with the Nurse Practitioner or the Duty Doctor.  In the event that the Duty Doctor appointments are booked you may be invited by the Nurse Practitioner to sit and wait after surgery. 

Please consider carefully whether you feel your medical problem requires same day attention

Out of Hours

When the surgery is closed Shropdoc will provide cover for the surgery.  This service is for urgent medical care, if you feel your condition is life threatening phone 999 for the ambulance service.

Between the hours of 18:00  – 08.30 – Monday – Friday, weekends and bank holidays telephone  08444 068888, which is Shropshire Doctors’ Co-operative (SHROPDOC).   

Please only call if you feel that the problem cannot wait until the next doctor’s surgery. 

We aim to provide a personal service, with continuity of care, for the Oakengates and wider Telford & Wrekin community.